Ran into man headed for London. The poor guy also missed plane and also connection in the am. Booked now on 6 pm flight. Hope he makes it. Even last night he got a hotel room, and after opening the door he found someone else in his bed. I,hope he made it.

In retrospect, everybody has tried to be helpful and kind

The customer service man gave us a seat ,but someone else had that same seat as well. It was all fixed at the departure gate.